Refund policy

At Styleniq, customer satisfaction is our top priority. We want you to feel completely confident when shopping with us!

Please read through the following terms & conditions before making a purchase.

1. 5-Day Window for Returns & Exchanges
You can request a return or an exchange within 5 days of receiving your order. Return or exchange can be done once.


2. Our Refund Policy (Full Cash Refunds Available!)
As a growing brand, we deeply appreciate your trust in us. We know it takes a leap of faith to try a new brand, which is why we are offering full money-back refunds rather than locking your money in store credit.

Once we receive and inspect your returned product, we will process your refund (in the following manner) if the return meets our eligibility criteria (see point 5).

a. Prepaid Orders: Refund will be processed straight to your original payment method/bank account within 5-7 business days of receiving the product back. 

b. COD Orders: Refunds will be processed via direct bank transfers (NEFT/IMPS) or UPI. Upon receiving and verifying the returned item, our support team will reach out to collect your bank details or UPI ID. Refunds will be credited within 5 - 7 business days after receiving these details.

3. Shipping & Pickup Fees
We offer FREE exchange within 5 days of delivery.

For returns, a return fee of ₹50 per returned order/item will be deducted from the refund amount.

There are no charges for return in case of:

  • Style exchange/size exchange (subject to stock availability)
  • Damaged products
  • Defective products
  • Incorrect items received

4. How to Request a Return or Exchange
To initiate an exchange, please contact our customer support team with your Order Number and the item(s) you wish to return or exchange:
Email: styleniq.official@gmail.com
WhatsApp: +91 98915-76523

To initiate return, please click on "Request return or cancellation" at the bottom of our website page; or follow following steps:

  1. Log in to your STYLENIQ account.
  2. Go to My Orders.
  3. Select the order containing the product you wish to return.
  4. Select the product.
  5. Click Return Product.
  6. Submit your return request.

Note: - Once your request is received, our team may contact you to confirm the return before arranging the pickup.

5. Eligibility Criteria

Eligibility for Returns & Exchanges

To qualify, the product must:

  • Be unused, unworn, and unwashed.
  • Be in its original condition.
  • Have all original tags and labels attached.
  • Be returned in the original packaging.
  • Be accompanied by a valid order number or proof of purchase.
  • Be returned within 5 days of delivery.

Non-Returnable Items

  • Products that have been used, worn, washed, altered, or damaged after delivery.
  • Products returned without original tags, labels, or packaging.
  • Minor color or design variations caused by lighting, or screen settings.
  • Customized or made-to-order, or special-order products (if applicable).

6. Need Assistance?
We are always here to help! If you have any questions or concerns, feel free to reach out to our customer service team via WhatsApp at 9891576523 or Email at styleniq.official@gmail.com.


7. Please note:

Making a purchase indicates that you have acknowledged, understood, and agreed to adhere to the above terms and conditions.

STYLENIQ reserves the right to refuse any return or replacement request that does not meet the eligibility conditions mentioned above. All returned products are subject to a quality inspection before any refund or replacement is approved.

We truly appreciate your support, understanding, and cooperation!