Shipping policy

At Styleniq., we aim to ensure a seamless and reliable delivery process for all your orders and that's why we partner only with reputed national couriers. Below are the details of our shipping policy:

  1. Shipping Charges & Offers
    Free Shipping: We offer free shipping on all orders across India.
    Prepaid Discount: Enjoy extra 5% off on all prepaid orders compared to Cash on Delivery (COD).
  2. Processing & Delivery Timelines
    Order Processing: All orders are processed within 1 to 3 business days.
    Standard Delivery: Expected delivery time is 4 to 7 business days after dispatch.
    Business Days: Delivery and processing timelines exclude Sundays and public holidays.
  3. Delays & Service Disruptions
    Delivery timelines may vary depending on:-
    Destination location & courier availability;
    Severe weather conditions or unforeseen circumstances;
    High-demand periods, public holidays, orcourier service disruptions
    Note: Styleniq is not directly liable for delays caused by third-party courier partners, but our team will actively assist you in tracking and resolving any shipment issues.
  4. How to track order ?
    Once your order is shipped, you will receive shipping confirmation, tracking ID, and courier partner details via email (if email was used to place your order). Go to order status page to check the latest status of your order. The link to order status page is available in order confirmation email/shipping confirmation email or order confirmation SMS (if email id was not providing when you placed your order)
  5. Address Changes
    Requests for an address change will strictly be accepted only if the order has not yet been shipped. Once dispatched, address modifications are generally not possible. However, if you wish to change your address, please contact us via WhatsApp or email, and our team will check if there is any possibility of accommodating your request.
  6. Damaged Packages
    At Delivery: If your package arrives visibly and severely damaged, please refuse to accept it from the delivery agent.
    Reporting & Unboxing Video: If you discover damage after receiving the package, please contact us within 24 hours of delivery. As a best practice, we strongly recommend recording a video while opening/unboxing your package to help us process damage claims smoothly.